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Official Communication Channels
Athisya Foundation has dedicated communication channels for different types of enquiries. These email addresses help ensure that requests are directed to the appropriate team for timely response and transparent communication.
🟡 Donations & Refund Related Queries
📩 donations@athisyafoundation.org
For: Donation receipts, payment-related queries, refund-related requests, contribution support
🔵 General Information & Privacy Requests
For: General organizational information, website-related queries, privacy and personal data requests, data access or correction requests
🟢 CSR & Corporate Partnerships
📩 csr@athisyafoundation.org
For: CSR collaborations, corporate partnerships, institutional support, project discussions
🔴 Grievance Redressal
📩 grievance@athisyafoundation.org
For: Complaints regarding website content, data privacy concerns, grievances as per IT Rules 2021
Grievance Officer: Joseph Palraj Martin Leo (Director)
Response Time: Acknowledged within 24 hours, resolved within 15 days
Response Times
- Donations & Refund Queries: Response within 2-3 business days
- General Information & Privacy Requests: Response within 3-5 business days
- CSR & Corporate Partnerships: Response within 3-5 business days
- Grievance Redressal: Acknowledged within 24 hours, resolved within 15 days (as per IT Rules, 2021)
Important Note
All emails are monitored by authorized representatives of Athisya Foundation. We aim to route and respond to queries as quickly as possible based on priority and nature of the request.
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